The Patriot Depot is committed to excellence in all we do. This commitment especially applies to customer service. Unfortunately (because we are human, too!) there may be situations where an order could be inaccurate, incomplete or damaged by mistake. We also realize that, for whatever reason, products may fail to meet your expectations.
Bibles are non-returnable unless packaging is damaged or manufacturer defect. Send photos as soon as you receive your Bible.
Please reach out to Customer Service and allow us to provide a satisfactory experience should anything fail to meet your expectations. Have patience with our small staff in response time. Thank you
Return Address:
Patriot Depot
ATTN: Returns
65 ANTIOCH RD
STE C
DALLAS, GA 30157
PLEASE NOTE: Opened Audio/Visual or Multimedia resources (CDs, DVDs) are not eligible for a refund due to copyright infringement concerns. Media products purchased as a downloaded file are not eligible for refund. Food items, including coffee, are ineligible for return due to consumable nature. Please contact us for information about your specific return / refund request. customercare@patriotdepot.com
We appreciate your understanding and future business. If you have any questions or comments about how we can improve your experience with The Patriot Depot, please feel free let us know below.
CHARGEBACKS: If you file a chargeback before your order has shipped your order will be immediately canceled and refunded. Patriot Depot cannot afford to incur additional fees attached by Shopify due to impatience with our small staff and our 7-10 “BUSINESS DAYS” Monday through Friday, lead time.
SHIPPING INFORMATION:
Please carefully confirm your address and purchase is correct prior to submitting your order, as once an order is submitted it is typically unable to be altered or changed as we begin processing orders immediately.
Flat Rate - based on weight, destination, and items ordered, we will determine whether the package ships UPS, FedEx, USPS First Class, or USPS Media Mail. Depending on which method we chose to use, the package may take additional days to be delivered after processing.
Neither Patriot Depot nor Shipping Carriers consider Saturday, Sunday, or any Federal Holiday a business day. We are a small staff Monday-Friday. Your shipping time is based on “business days” and not calendar days. Please be patient with us. We will be certain your orders get to you.
Your method of payment will be charged at the time of submission to ensure your place in line for these limited edition, special order products. If your order is not charged, it has not been placed and you will not be in line to receive our special limited edition items.
Please submit a message through the Contact Us form below or email us if you require additional shipping options for an additional charge to cover the cost of multiple shipments.
Some products cannot be shipped to international destinations, so please submit a message to us if you would like to discuss international ordering options if your order will not process through our store.
Please note, shipping carriers are experiencing nationwide delays — your order may be delayed once it leaves our building.
Placing your order indicates your agreement to these statements. Thank you!
Patriot Depot is owned by M&M Advisors, LLC